How access works
- Enable the product in Dashboard → Billing.
- Create an API token under Dashboard → Developers for that product only (scopes + optional IP allowlist).
- Store the plaintext secret on your server or agent runtime. Call
https://umneyconnect.com/apiwithAuthorization: BearerorX-API-Key.
Staging: https://www.staging.umneyconnect.com/api. Use separate live / test tokens. Never put tokens in mobile apps or browser bundles.
Services
Each service has a full docs page after audit: public token model, live dashboard APIs where they exist, and the stable /v1/* contract—no stub one-liners.
Live Chat
Generally availablelive-chat
Hosted chat sessions, conversations, messages, visitors, and webhooks.
Full docs · AI markdown indexed
Business Email
Generally availablebusiness-email
Transactional and marketing email from the same Connect workspace.
Full docs · AI markdown indexed
AI Agent
Generally availableai-agent
Invoke workspace AI agents for voice and conversation handoffs.
Full docs · AI markdown indexed
Business Calling
Generally availablebusiness-calling
Programmatic access to calling capacity and call metadata.
Full docs · AI markdown indexed
Marketing
Generally availablemarketing
Campaigns and audience outreach via API.
Full docs · AI markdown indexed
Automations
Generally availableautomations
Event-driven workspace rules and handoffs.
Full docs · AI markdown indexed
Transactional
Generally availabletransactional
Receipts, alerts, and system messages over the API.
Full docs · AI markdown indexed
Commerce
Generally availablecommerce
Order and catalog context for support handoffs.
Full docs · AI markdown indexed
Analytics
Generally availableanalytics
Conversion metrics and revenue events for reporting agents.
Full docs · AI markdown indexed
For AI workflows
Agents should load the index first, then the service Markdown. Teach users: enable product → create least-privilege API token → store secret → call documented paths.
- /llms.txt — map of all docs + status
- /developers/catalog.json — structured catalog
- /developers/live-chat.md — complete Live Chat guide for RAG
- /developers/openapi-live-chat.json
Quick start (Live Chat)
Full reference: Live Chat docs.
curl -X POST "https://umneyconnect.com/api/v1/chat/sessions" \
-H "Authorization: Bearer $UMNEY_API_KEY" \
-H "Content-Type: application/json" \
-d '{ "externalId": "TAXI:trip_123:user:usr_456", "displayName": "Maya Chen" }'